Privacy Policy
Last updated: September 2026.
Orvellia Fine Jewelry is the data controller of the personal data described below. We handle personal data in line with applicable data protection law, including the Nigeria Data Protection Act 2023 and, where it applies to you, comparable laws in your country.
What We Collect and Why
| Category | Examples | Why we use it |
|---|---|---|
| Identity and contact | Name, email, phone, delivery and billing address | To process and deliver orders, respond to enquiries and provide aftercare. |
| Payment | Payment confirmation and transaction reference. Card details are handled directly by payment processors (Paystack, Stripe, Flutterwave); we do not store full card numbers. | To take payment and prevent fraud. |
| Order and sizing | Items ordered, sizes, engraving text, bespoke briefs and inspiration images | To craft, personalise and support your piece. |
| Marketing preferences | Email sign-up, VIP list, birthday month (optional) | To send early VIP access to drops, offers and perks, only if you opt in. |
| Website and device | IP address, browser, pages viewed, cookies | To run and improve our website (see Cookie Policy). |
| Content you share | Reviews, photos and tagged posts | To showcase customers and run draws, with credit. |
How We Share Your Data
We do not sell your personal data. We share it securely and only with service providers who need it to serve you:
- Payment processors (such as Paystack, Stripe and Flutterwave)
- Courier partners (such as DHL and FedEx)
- Website, email and analytics providers
- Professional advisers or authorities where the law requires
Providers may be located outside your country; where data is transferred internationally we take reasonable steps to protect it.
Retention & Security
We keep personal data only for as long as needed for the purposes above, including to meet legal, tax and accounting duties and to honour warranties and lifetime maintenance. We use reasonable technical and organisational measures to protect your data, but no online system is completely secure.
Your Rights
Subject to applicable law, you may ask us to access, correct, delete, restrict or transfer your personal data, object to certain uses, and withdraw consent at any time (for example, unsubscribe from marketing using the link in any email). You may also lodge a complaint with the Nigeria Data Protection Commission or your local regulator.
To exercise your rights, email info@orvellia.org. We may need to verify your identity first.
Children
Our website is intended for adults. We sell children's sizes for parents and guardians to purchase, and we do not knowingly collect personal data directly from children under 18. If you believe a child has given us data, contact us and we will delete it.
Changes & Contact
We may update this policy and will post the latest version on our website. For privacy questions, contact info@orvellia.org.